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Business Excellence Awards

21st Annual North Vancouver Chamber Business Excellence Awards

Each year, we gather to honour outstanding excellence in the following six categories: Innovation, Sustainability, Service Excellence, Young Entrepreneur, Best Employer and Business of the Year.

Join us in showing our respect and appreciation for the local businesses that make North Vancouver an amazing place to live, work, and play. 

2018 Nominations Now Closed!

The nomination deadline has now passed for the 2018 Business Excellence Awards.  Nominees will be contacted for further information! 

Show your support by nominating a favourite North Vancouver business or business person or share your success story and shine a spotlight on your business by self-nominating

Please provide a brief description about why the business deserves to be nominated in a specific category. After the nomination deadline date, nominees will be contacted and asked to complete a short submission form, which will provide more detailed information about their business for consideration by the Judging Committee.

* There is no limit to the number of businesses you may nominate and nominees do not have to be Chamber members.

Finalists

You will gain recognition as a top achiever in your sector and will join leading North Vancouver companies as an outstanding member of the business community.  You will also enjoy:

  • Being featured in our multi-media campaign as one of Business Excellence Award finalists.
  • A commemorative certificate for your place of business, as well as a “Business Excellence Awards Finalist” badge to place on your website and use in marketing materials.
  • A short film profile produced for the Chamber and shown at the Business Excellence Awards Gala.
  • Opportunity to place a link on your website to the Chamber’s Vimeo Channel, where films are accessible to finalists, winners and the general public after the Business Excellence Awards Gala.
  • Recognition at the annual Business Excellence Awards Gala, attended by 300+ local businesses and community leaders.
  • One complimentary ticket to the Business Excellence Awards Gala ($130 value).
  • Priority ticket purchase for additional guests for the Business Excellence Awards Gala.
Winners

Winners of the North Vancouver Chamber’s Business Excellence Awards will:

  • Receive an engraved award at the Business Excellence Awards Ceremony, and have a maximum of two minutes to speak upon receiving their award.
  • Be featured in our multi-media campaign as a Business Excellence Award winner.
  • Receive a “Business Excellence Winner” badge to place on their website and be used in marketing materials.
  • Opportunity to place a link on their website to the Chamber’s YouTube Channel, where films are accessible to finalists and the general public after the Awards Gala.
Process

May 31, 2018:            Nomination Deadline

June 4, 2018:             Nominee Submission Form sent to all nominees.

June 30, 2018:           Deadline for Nominee Submission Form and copy of your North Vancouver business license.

July-August 2018:     Nominee Submission Forms reviewed by the Judging Committee.

September, 2018:      Finalists Announcement. We will announce the Finalists via live stream in early September. All finalists will be invited to attend a celebration event shortly after the announcement.

October 2018:            Making of the short films. The Chamber partners with Capilano University Motion Picture Arts Program whose 2nd year students produce a brief film of each of the 18 finalists for the Chamber.  The finalists will meet their film team at the Nominees Reception.  The student film teams will come to the finalist’s place of business to record footage for the short films.  It is imperative that the primary contact person for each nominee be available during this time.  This short film is part of the student’s curriculum and they are graded on the process.  Films are property of the Chamber and will be available via the Chamber’s YouTube Channel after the Business Excellence Awards Gala.

October 2018:             Meet with the Judges. The Judging Committee will meet with each of the finalists to conduct an interview.  It is imperative that the primary contact person for each nominee be available during this time.

November 15, 2018:   Business Excellence Awards Gala – Pinnacle Hotel at the Pier

* Please note that winners are determined by the Judging Committee, not by an online voting system or by number of nominations.

 

FAQs

Can businesses or individuals nominate themselves?
• Yes, self-nominations are welcome.

How long does a business have to be operating to self-nominate or be nominated?
• Minimum of 18 months in the City or District of North Vancouver.

Can West Vancouver companies be nominated?
• No, all nominees must be located in the City or District of North Vancouver.

Do I need to have a business license to qualify?
•Yes, you need to have proof of a valid business license from the City or District of North Vancouver.

How are the finalists and winners decided?
• Finalists and winners are decided by the independent Judging Committee, not by an online voting system or by number of nominations.

Can a business or individual self-nominate or be nominated in more than one category?
• Yes, you may self-nominate or be nominated in up to three categories, but can only qualify as a finalist in one category.

What is the age for a Young Entrepreneur to be considered?
• Under the age of 40 before December 31 of the year considered.

How many consecutive years can you self-nominate or be nominated?
• Unlimited, however, once you win in a given category you may only self-nominate or be nominated again after 7 years.

How many years after winning in one category can you self-nominate or be nominated in the same category?
• After 7 years.

If you win in one category, can you self-nominate or be nominated in a different category the following year?
• Yes.

How many consecutive years can you be nominated in the same category?
• Unlimited until you win.

Can franchises of large companies qualify?
• Yes, if the franchise is privately owned and is operating in the City or District of North Vancouver.

Can sponsors be nominated in a category other than the one they are sponsoring?
• No, sponsors may not self-nominate or be nominated in any category.

Can sponsors make nominations?
• Yes.

Can Board Member’s companies be nominated?
• Yes, as the independent Judging Committee is not comprised of Chamber staff or Board Members.

 

Categories & Criteria

Eligibility

In order to be eligible for a nomination in any of the categories you must:

  • Have been in business for a minimum of 18 months in the City or District of North Vancouver.
  • Possess a valid business license in the City or District of North Vancouver.
  • Demonstrate a proven sales record.

Anyone is able to nominate a business or business person, and nominees do not have to be a Chamber member.  For additional information please view our FAQ.

Best Employer Award

The Best Employer Award will be presented to a North Vancouver business in recognition of their commitment to offering exceptional

workplaces for their employees, demonstrated by:

  • Proven track record of providing programs that support the wellbeing of their employees through health and wellness, safety, workplace diversity and community involvement initiatives;
  • Established programs and/or services that support the challenges employees face working in North Vancouver (i.e.: transportation,

    housing, work/life balance, etc.);

  • Innovation, growth, and development of new programs and services that meet the changing needs of all employees;
  • Demonstrated leadership and commitment to employee training, development and retention strategies within the organization;
  • Deep commitment to making the community of North Vancouver a better place for their employees to live and play.* This award alternates annually between Best Employer (for profit) and Community Contribution Award (not-for-profit organizations).
Innovation Award

The Innovation Award will be presented to a North Vancouver business to recognize development and growth through the creation or use of unique technology, products, methods or service, demonstrated by:

  • Use of science and/or technology to create a business that is original or unique;
  • Creation of new or existing processes, products or services that enhance their business and/or customer experience;
  • High degree of originality, creativity and/or experimentation to design and realize the innovation;
  • Commercialization or quantifiable growth within new and/or prevailing markets;
  • Extends community support above and beyond their business or professional responsibilities.
Service Excellence Award

The Service Excellence Award will be presented to a North Vancouver business to recognize their outstanding dedication and achievement to service excellence and customer/guest satisfaction, demonstrated by:

  • Commitment to exceptional service standards that consistently exceed customer/guest expectations;
  • Proficiency in meeting or exceeding the changing needs of customers/guests;
  • Preservation of high service standards through effective staff/team training and development;
  • An exceptional “wow factor” when dealing with customers/guests, partners and stakeholders;
  • Extends community support above and beyond their business or professional responsibilities.

 

Young Entrepreneur Award

The Young Entrepreneur Award will be presented to a North Vancouver business person, under 40 years of age *, who excels in business, exemplifies leadership and exhibits strong entrepreneurial skills, demonstrated by:

  • Exceptional initiative to assume the risk of establishing a new business;
  • Utilization of business skills necessary for long-term success;
  • Progressive growth within new and/or prevailing markets;
  • Dedication and commitment to our community through their interest in leadership, peer mentoring and personal achievement;
  • Extends community support above and beyond their business or professional responsibilities.

* Before December 31st, 2017.

 

Sustainability Award

The Sustainability Award will be presented to an exceptional North Vancouver business that exemplifies leadership and commitment to sustainable business practices and initiatives, demonstrated by:

  • Sustained reduction or improved efficiency in waste outputs, energy usage or environmental impact of their operations;

    Projects, programs, processes, systems, technologies or employee engagement to reduce the environmental footprint of your business;

  • Growth, development and leadership standards supporting sustainability which provide a role model for others to emulate;
  • Demonstrated community leadership in establishing sustainability initiatives or standards that have become linked to the employer’s public identity;
  • Milestones and measurable accomplishments that demonstrate effective sustainable operations.
Business of the Year Award

The Business of the Year Award will be presented to a North Vancouver business that exemplifies consistent and exceptional achievement from an overall operating perspective, demonstrated by:

  • Proven track record of business sustainability, growth, and sound financial management;
  • Differentiated customer service, product and value proposition;
  • Established employment leadership standards for staff diversity, development and retention;
  • Elevated level of business operations that encompass vision, integrity and civic responsibility;
  • Proven milestones, achievements and/or notable recognition in their field of business;
  • Recognized role as a strong corporate partner through active involvement in civic organizations.
Business Excellence Awards - North Vancouver Chamber of Commerce