The CRA’s priority is to keep your information safe. But to be successful, we need to work as a team. Here are some ways you can help protect your information:
Get updates when account changes are made – Sign up for email notifications in My Account or My Business Account. You’ll get notified when any changes are made to your account.
Confirm it’s the CRA BEFORE giving money or personal information – Scammers often pretend to be CRA employees. If you’re not sure, ask for their badge number, name, and call the CRA to confirm.
Create a personal identification number (PIN) – You can create a PIN. A PIN is a fast and secure way to identify yourself, and determine if someone is trying to impersonate you. You can set up a PIN in My Account or call one of CRA’s centre agents.
If you think you may be a victim of identity fraud or have given away personal or financial information, you can:
- report the case to the Canadian Anti-Fraud Centre online or by calling 1-888-495-8501.
- ask for extra security to be placed on your account.
- contact Service Canada at 1-800-206-7218 if your social insurance number (SIN) has been stolen.
- call us to cancel online access to your information in the CRA login services.
- find out if you qualify for taxpayer relief for interest or penalties you are charged because you are not able to meet your tax obligations as a result of the fraud.
*Feel free to share this reference information.